Privacy Policy

Hotel Catedral (Guatemala 16, Centro Histórico, Ciudad de México, CDMX 06020, México) respects the privacy of guests and website visitors. This page explains how we handle personal data collected through our website, reservation and contact forms, phone and email communications, and stays at the property.

Data we collect

We may collect identity and contact details (name, email, phone), stay preferences and reservation dates, payment-related information processed by our booking providers, messages sent through contact forms, and technical data such as IP address and browser type. We may also receive information from third-party booking channels.

How we use data

We use personal data to process reservations and inquiries, provide guest services, improve the website and operations, comply with legal and tax obligations, and communicate about your stay or legitimate hotel offers when permitted. We do not sell personal data.

Your rights and contact

For access, correction, cancellation, or opposition requests under Mexican ARCO rights, or other privacy questions, contact reservaciones@hotelcatedral.com or +52 55 5518 5232, or write to Guatemala 16, Centro Histórico, Ciudad de México, CDMX 06020, México. We may update this policy; the current version is always published at this URL.